Monthly Archives: March, 2011

SIP Trunking

Benefits and Features of SIP Trunking SIP (Session Initiation Protocol) Trunking is a VoIP service that allows call centers and businesses to replace the traditional PSTN (Public Switched Telephone Network Network) lines with PSTN connectivity via SIP Trunking service. The PBX may have a SIP Trunking interface that can be IP (Internet Protocol), or it […]

t1 line

The benefits of using a T1 line Better than POTS, PRI Dynamic T1 provides small to medium businesses with a simple and affordable voice, Internet, and enhanced services solution. Others charge extra for what we’ll give you for free. With PRI Dynamic T1 you will get all the bells and whistles you need including: High Speed Internet, […]

Cloud Based Call Center

Benefits of Cloud Based Call Center Solutions ECTtelecom’s powerful portfolio of cloud based call center solutions enables organizations to operate more efficiently, optimize the cost and quality of every interaction in the call center, create new pathways to profit and ensure ongoing business improvement and growth. Our solutions help contact centers increase profitability by giving […]

PCCW Global

ECTtelecom is now a Master Agent for PCCW Global Last week ECTtelecom entered into an agreement as a Master Agent with PCCW Global to offer communication solutions based on the latest IP, MPLS, Ethernet, Private Line, Fiber and Satellite transmissions technologies, in particular to emerging call center and business markets in the U.S., Europe, Asia, […]

SIP Provider

SIP Trunking is a term applied to the services offered by a SIP Provider or LECs (Local Exchange Carriers), ILECs (Independent Local Exchange Carriers), CLECs (Competitive Local Exchange Carriers) and ITSPs (Internet Telephony Service Providers) to terminate Voice over IP (VoIP) calls to the Public Switched Telephone Network (PSTN). SIP Trunking allows enterprises and small […]