Tag Archives: Dialer Outbound

VoIP

Written by Kenny Wilder on April 26, 2011

Voice over IP (VoIP)

Voice over Internet Protocol (Voice over IP, VoIP) uses three types of VoIP tools that are commonly used; IP Phones, Software VoIP and Mobile and integrated VoIP. VoIP is also referred to as VoIP SIP Trunking, or VoIP SIP Trunks.

ECTtelecom specializes in VoIP SIP Trunking for IP Phones and cloud based call center solutions for Software VoIP. We provide VoIP SIP Trunking Services worldwide to call centers, contact centers and businesses. Our US and International rates are very aggressive for SIP Trunking Outbound Termination and SIP Trunking Inbound Toll Free Termination. ECTtelecom is a master agent for the inContact call center software. Incontact is the world’s largest hosted cloud based contact center solution service provider.

For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking Outbound Termination and Inbound Toll Free Termination, TDM, Data, MPLS, Internet T1/E1/OCX and Ethernet, contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. For a no obligation quote CLICK HERE.

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Cloud Based Call Center

Written by Kenny Wilder on March 8, 2011

Benefits of Cloud Based Call Center Solutions

ECTtelecom’s powerful portfolio of cloud based call center solutions enables organizations to operate more efficiently, optimize the cost and quality of every interaction in the call center, create new pathways to profit and ensure ongoing business improvement and growth.

Our solutions help contact centers increase profitability by giving them the tools and expertise they need to reduce costs and create a brand-building customer experience. Benefits include access to cloud based software upgrades without paying software maintenance fees or involved deployments. Our call center customers utilize a pay as you go billing model where they only pay for what they use.

Our cloud based contact center and call center solution can be installed on top of complete or partial existing phone equipment (Aspect, Genesys, Avaya, Nortel, etc.). We support Cloud Based SIP Trunking and TDM Long Distance and Predictive Dialer Outbound Calls almost anywhere in the world.

For more information about cloud based call center services contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.

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SIP Trunking Calls Per Second (CPS)

Written by Kenny Wilder on January 2, 2011

CAN WE HANDLE THE HEAVY SIP TRAFFIC – ECTtelecom offers United States and International outsource call centers and businesses SIP Trunking Long Distance services that were built to handle heavy traffic volume. In fact, we love busy call centers with high calls per second! Other service providers may reject high calls per second (CPS) traffic, but we welcome call centers – contact centers and telemarketers that use predictive dialers for SIP Trunking Outbound Termination.

SIP SHORT DURATION PENALTY POLICY – ECTtelecom offers SIP Trunking services that do not charge a penalty for short duration calls – calls per second (CPS).

LOW SIP TRUNKING RATES – ECTtelecom offers United States and International SIP Trunking rates as low as $0.00788 (U.S. Dollar) for Outbound Termination and Inbound Termination. We offer U.S. SIP Trunking NPA-NXX Outbound Termination as low as $0.00177.

CONTACT US – Contact Us TODAY For a no obligation quote CLICK HERE or call our sales team at 800-664-3071 or 850-936-5887.

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