...Smart Telecom Solutions
800.664.3071
Tag Archives: Global Crossing Agent
Siemens Selects inContact
INCONTACT : Announces Siemens Enterprise Communications Worldwide Distribution Relationship and Equity Investment
inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that it has entered into a worldwide distribution agreement with global unified communications leader Siemens Enterprise Communications. In addition, an affiliate of Siemens Enterprise Communications has made a strategic investment in the company.
Under the new commercial agreement, Siemens Enterprise Communications will be the exclusive master distributor for the inContact cloud contact center software portfolio in Europe, the Middle East, and Africa and will deliver the solutions under the Siemens Enterprise Communications “OpenScape Cloud Contact Center” brand name. Siemens Enterprise Communications will also resell the inContact portfolio in the U.S., Asia Pacific and Latin America. inContact will establish the cloud infrastructure in Europe required to support this new agreement and will enable and train the Siemens Enterprise Communications team to independently sell, implement and support its global cloud contact center customers. According to the agreement, Siemens Enterprise Communications is committed to pay a minimum of $15 million of net software revenue to inContact over a 2-year timeframe, with $5 million committed in 2012 and $10 million committed in 2013.
Said Mariann McDonagh, Chief Marketing Officer for inContact, “We are pleased to be selected by Siemens Enterprise Communications to power its global cloud contact center offering, as it underscores inContact’s leadership in the growing cloud contact market. With more than 3,000 sales and support personnel as well as 3,000 channel partners around the world, the Siemens Enterprise Communications team is uniquely positioned to help inContact drive significant growth in the next several years. We look forward to working with Siemens Enterprise Communications over the next several months to train their front and back office personnel for their market launch later this year.”
Siemens Enterprise Communications, a joint venture of Siemens AG and the Gores Group, is a premier provider of end-to-end enterprise unified communications, including voice, network infrastructure and security solutions and supporting services. With a presence in more than 100 countries, Siemens Enterprise Communications provides comprehensive communication and collaboration solutions for organizations of all sizes. Siemens Enterprise Communications currently holds number one market positions in Europe, Latin America and India, and the company’s telecommunication solutions are used by 75% of the Global 500. Siemens Enterprise Communications has more than a million enterprise customers in virtually every industry sector.
“After a lengthy due diligence process, we were pleased to select inContact to power our cloud contact center offering,” said Chris Hummel, Chief Marketing Officer and President of North American operations for Siemens Enterprise Communications. “We believe that our recently announced OpenScape Cloud Solutions, combined with the inContact cloud contact center platform, will provide a market-leading and powerful unified communications and contact center for our joint customers and partners around the world.”
An affiliate of Siemens Enterprise Communications made an investment of nearly $24 million in restricted common stock of inContact at a price of $3.32 per share.1
“This equity investment will provide inContact with the strong balance sheet and financial capability required to continue to grow our cloud business and further strengthen our market-leading position,” said Paul Jarman, inContact CEO. “Furthermore, this renewed financial strength will enable us to extend our network and platform capability to effectively support enterprise customers and partners around the world.”
Siemens Enterprise Communications CEO Hamid Akhavan, software and telecommunications veteran and the former COO at Deutsche Telekom Group, will join the inContact Board of Directors.
Concludes Jarman, “This highly strategic relationship with Siemens Enterprise Communications marks the beginning of a new era of accelerated global growth and visibility for inContact. We have never been in a better position, both financially and technologically, to capitalize on the massive opportunity before us and we continue to actively develop additional potential partnerships that will expand our presence across the globe.”
For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Origination, Hosted PBX, Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at https://www.ecttelecom.com – For a no obligation quote CLICK HERE.
Inbound Toll Free Origination
SIP Trunking Inbound Toll Free Origination
$0.0085 SIP Trunking Inbound toll Free Origination offering for Call Centers and VoIP Service Providers with heavy traffic. ECTtelecom is a worldwide wholesale and enterprise provider offering SIP Trunking Inbound Toll Free Origination rates with savings up to 40%.
If you are a call center in Canada, UK, Philippines, India or other countries where your SIP Trunking Inbound Toll Free Origination is in the United States with Termination at your country’s call center you can obtain U.S. rates as low as $0.0085. And if your call center is the U.S. you can obtain the same low rates for your Toll free Origination that is Interstate (State to State). Our Toll Free Origination rates are low for Intrastate (In-State) too.
ECTtelecom is a master agent for the major carriers of the world. We also offer inContact, the world’s largest cloud-based contact center solution. The inContact solution also provides great rates for SIP Trunking Outbound Termination and Inbound Toll Free Origination.
For a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Origination, Hosted PBX, Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at https://www.ecttelecom.com – For a no obligation quote CLICK HERE.
Global Crossing SIP Trunking Promotion
GLOBAL CROSSING SIP TRUNKING PROMOTION
Experience TDM voice quality SIP Trunks over the Global Crossing Network
U.S. CALL CENTERS
$0.0110 Interstate Outbound
$0.0110 Interstate Inbound Toll Free
$2,500 Monthly Minimum
1 Year Term – 2 Year Term – 3 Year Term (You Select)
Promotion Expires June 30, 2011
OFFSHORE CALL CENTERS
Offshore Call Centers qualify for this $0.0110 cost per minute Global Crossing Promotion for Outbound Termination to the U.S., and Inbound Toll Free calls that originate in the U.S. and terminate at the offshore call centers.
CALL CENTERS WITH HEAVY TRAFFIC
For call centers using over one million minutes a month, rates may be negotiated as low as $0.0079 cost per minute for Global Crossing Interstate Outbound Service and Interstate Inbound Toll Free Service.
MORE SIP TRUNKING INFO
https://www.ecttelecom.com/services/voice/voip-sip-trunking
ECTTELECOM
ECTtelecom is not a reseller. We are a master agent of Global Crossing that is authorized to offer Global Crossing voice, data and internet services. We have been a master agent for 17 years offering telecom services worldwide for the major Tier 1 and Tier 2 service providers. If you need a quote from another service provider for SIP Trunking or other telecom services let us know.
CONTACT US
U.S. Toll Free: 800-664-3071
International: 850-936-5887
E-mail: info@ecttelecom.com
Website: https://www.ecttelecom.com
What Is SIP Trunking?
The Many Definitions of SIP Trunking
by Adam Uzelac – Global Crossing
About 490,000 results (in 0.20 seconds, for what it’s worth) – that’s the number of results from “Guru Google” when asked to return information from the search, “What is SIP Trunking?” As you might guess, there are many different definitions of SIP (Session Initiation Protocol) Trunking freely available on the Internet. Regardless of the definition that you subscribe to, enterprise cost-savings MUST be at the heart of the definition. SIP Trunking is a solution in VoIP communications by allowing a concurrent call(s) to pass over a SIP Service Provider’s IP backbone using SIP technology.
Wikipedia gives another definition to what SIP Trunking is:
The Wikipedia definition states: “In telecommunications networks SIP Trunking is a VoIP solution based on SIP protocol. This Solution allows ITSP (Internet Telephony Service Providers) to give Voice Services and unified communication via IP access to business customers (companies) equipped with a private infrastructure generally based on IP-PBX (Private Branch eXchange technology in IP)”. Source
I was asked to pontificate with a few colleagues to explain Global Crossing’s definition of SIP Trunking. In this first part of the “SIP Trunking Series with Global Crossing”, I explain what SIP Trunking is and the evolutionary path that got us to SIP Trunking.
[youtube]https://www.youtube.com/watch?v=6mzV_ugky4k&feature=player_embedded[/youtube]
ECTtelecom is a master agent for Global Crossing. For more information about Global Crossing services, a free inContact webinar demo, more information about the inContact Cloud Based Call Center Solutions, SIP Trunking, TDM, Outbound Termination, Inbound Toll Free Termination, Hosted PBX, Hosted Predictive Dialers, MPLS, Private Line, Internet T1, E1, DS3, OCX, Fixed Wireless, Ethernet, and Satellite contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. For a no obligation quote CLICK HERE.
Global Crossing SIP Trunking
Global Crossing SIP Trunking Promotion
$0.0110 USD INTERSTATE OUTBOUND
$0.0110 USD INTERSTATE INBOUND TOLL FREE
Lower Rates are available for heavy users of SIP Trunking. ECTtelecom is a master agent for Global Crossing services. For more information about Global Crossing SIP Trunking pricing contact us today at Toll Free 800-664-3071 or International at 850-936-5887. CLICK HERE for more information about Global Crossing’s $0.0110 promotion for Intestate Outbound and Interstate Inbound Toll Free.
Global Crossing provides a full suite of SIP Trunking services designed to enable converged data and VoIP UC applications. Over a single IP connection, organizations are able to send and receive calls via the PSTN leveraging a global SIP network connecting their locations around the world. Global Crossing SIP Trunking transports native IP applications as IP from end-to-end at the highest quality levels for the best collaboration experience. Our VoIP Services portfolio, (SIP Trunking service), provide a full suite of inbound and outbound calling plans that enable enterprises to maximize a Converged IP network architecture. The SIP Trunking Services suite is highlighted below:
Global Crossing VoIP Outbound™
Global Crossing accepts enterprise outbound IP voice traffic for international long distance calling to more than 190 countries. In addition intra-country dialing is available in select countries. The IP voice traffic is transported across Global Crossing’s private VoIP platform for completion via the local public switched telephone network. Full call detail records are provided and Global Crossing-provisioned and managed router services are available.
Global Crossing VoIP Local Service™
Global Crossing provides local origination for local numbers (DDI/DID) through a single IP point of interconnection. This service eliminates traditional time division multiplexing, private line and foreign exchange service fees by providing a single IP connection alternative that can support all originating markets services by Global Crossing. Global Crossing’s Local (inbound) Services are available worldwide including countries in North America, South America, Europe, and Asia.
Global Crossing VoIP Toll Free™
Further leverage the benefits of your SIP interconnection with Global Crossing by adding one of our toll free product offerings: Domestic North America Toll Free Service or International Toll Free Service. These offer industry-leading quality and reliability to provide your customers and employees with a convenient and cost-effective means to contact you. Further, these services provide a robust set of enhanced features including flexible routing and reporting, emergency re-routing, and call termination overflow.
Global Crossing VoIP On-Net Plus™
Connect locations to Global Crossing via a dedicated facility, and send IP- or TDM-originated voice traffic for corporate-wide location-to-location calling using custom private dial plans without domestic or international long distance charges. Use the same connection for off-net call completions to the public switched telephone network, which provides IP gateway functionality. Benefit from on-net VoIP based audio conferencing services that eliminate toll free access charges when conducting audio conferencing sessions.
Global Crossing SIP Refer
Global Crossing offers customers with SIP Trunks the ability to blind transfer (without operator assistance) an inbound call to another location using the SIP Refer method (as defined in the IETF’s RFC 3515). Once the Refer is accomplished, the customer’s equipment is no longer involved in the call. As a result, the Simultaneous session usage is freed up to handle another call. This feature which is unique to the industry represents significant savings for customers doing frequent transfers.
Take advantage of this Limited Time offer TODAY! For more information about Global Crossing SIP Trunking, Call Center Solutions, TDM, Data, MPLS and High Speed Internet contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.