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Tag Archives: Mpls
MPLS Service Promotion
US MPLS T1 AS LOW AS $368.00
RURAL CONNECTIVITY MULTI-LEC REGIONS ANY BANDWIDTH
MPLS Includes Quality of Service / Class of Service
24 month minimum term required
ECTtelecom MPLS service provides significant advantages for call centers and organizations with one or more sites, including the following functionality, all from one service: WAN between sites; Site to site VoIP; secure Internet access; SIP trunks; secure home workers with private MPLS ADSL connection for voice and data; and multiple QoS at all points to ensure accurate delivery of time critical voice and data.
These services may work independently of one another or together. When these two services work together, SIP acts as the call signaling protocol while MPLS functions as the network forwarding system. When a SIP service is used over an MPLS network, businesses benefit with improved voice quality, improved security, and robust features like video transfer. When the Internet was created, it was not designed to handle VoIP as VoIP was nonexistent at the time.
While the Internet has the ability to handle VoIP, VoIP used with SIP over MPLS networks provides greater benefits and is quickly becoming the new age communication solution. Not only can SIP over an MPLS network handle VoIP, but this new age communication solution can be an asset for Cloud-Based Call Center Solutions Providers such as inContact. As VoIP continues to replace ISDN (Integrated Services Digital Network) telephony services, we will most likely see more businesses opting to use VoIP with SIP over MPLS versus VoIP with the Internet.
For more information about our MPLS Service, SIP Trunking and Cloud-Based Call Center Solutions contact today an ECTtelecom specialist at U.S. Toll Free 800-664-3071 or International 850-936-5887. Please visit our website at https://www.ecttelecom.com – For a no obligation quote CLICK HERE.
AireSpring SIP Trunking
AireSpring Long Distance SIP Trunking
ECTtelecom is a Master Agent for AireSpring Services
800-664-3071 850-936-5887
AireSpring Long Distance SIP Trunking was built to handle the high calls per second which today’s contact centers and equipment require. No monthly charge per channel or simultaneous call path for long distance or toll free-service! Long Distance SIP Trunking is the ultimate product for companies needing high volume outbound only service. Most turn ups within 24-48 hours. VoIP mobility. Location independence instead of the traditional attachment to physical location of PSTN.
KEY FEATURES/BENEFITS
• Most competitive rates per trunk
• Supports G711, G729 Codec’s
• SLA Provided through AireSpring Public/Private IP access
• Huge savings over traditional lines or trunks
• Built in network diversity provides a high level of network security and protects you from outages
• Choice and cost. Simple IP connections with the public internet or private IP infrastructure gives the consumer greater options, less dependence on hardware and a greatly reduced price
• Only need to maintain one IP-based connection for both data and voice
• Fewer circuits, less interfaces, more efficiency, more cost effectiveness
• Increased enterprise productivity and applications efficiency
For more information about AireSpring’s SIP Trunking, Call Center Solutions, TDM, Data, MPLS and High Speed Internet contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887. For a no obligation quote CLICK HERE.
ECTtelecom Master Agent for IntelePeer
ECTtelecom is a master agent for IntelePeer SIP Trunking Service for cloud based call centers and businesses worldwide (www.ecttelecom.com). Call USA 800-664-3071 or International 850-936-5887.
IntelePeer Joins the Cisco Developer Network as Registered Developer and Completes Cisco Interoperability Verification Testing
SAN MATEO, CA–(Marketwire – April 12, 2011) – IntelePeer Inc., (www.intelepeer.com) a leader in the delivery of communications via cloud-based infrastructure, today announced that it has joined the Cisco Developer Network as a Registered Developer within the Unified Communications technology category. In addition, IntelePeer successfully completed interoperability testing* between the Cisco Unified Border Element, version 8.5, and IntelePeer’s Cloud Communications Services, including IntelePeer Specialized SIP Trunking for Cisco Unified Communications and IntelePeer’s Hosted Intercompany Media Engine (IME) services. IntelePeer’s Hosted IME services offer cloud-based federation that connects to diverse Unified Communications platforms for rich multimodal communications.
The Cisco Developer Network (www.cisco.com/go/cdn) unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers. As a Registered Developer, IntelePeer offers a complementary product offering and has started to collaborate with Cisco to meet the needs of joint customers. With offerings such as IntelePeer’s SIP Trunking and Hosted IME services, customers can more quickly deploy a broad range of Cisco Compatible business applications, devices or services that can enhance the capabilities, performance and management of their Cisco network.
For more information on IntelePeer’s Cloud Communications Services, SIP Trunking and Hosted IME services interoperability with Cisco Unified Border Element, version 8.5, go to https://developer.cisco.com/web/partner/search?accountId=0014000000XyP9QAAV.
About IntelePeer
IntelePeer®, Inc. is the leading provider of cloud communications services for enterprises and service providers. The company’s patent pending, all-IP platform connects customers’ telecommunications networks and systems on-demand. The IntelePeer CaaS IP platform includes an extensive carrier-grade Media Peering Grid™ service carrying more than 25 billion minutes annually, a SuperRegistry™ global directory with more than 478 million telephone numbers, and AppworX®communication application toolset. IntelePeer’s platform easily and cost-effectively delivers high-quality voice, video, SMS, and other rich-media communications to any phone or IP connected device worldwide. By making it easy for customers to transition from legacy TDM to next-generation IP networks, IntelePeer is transforming communications, while helping service providers and businesses save money, enhance productivity, and generate new sources of revenue. For more information visit: www.intelepeer.com.
*Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.
About ECTtelecom
ECTtelecom consistently offers the lowest cost, High Speed Internet, MPLS, Voice, SIP Trunking and Contact Center and Call Center Solutions. ECTtelecom.com is a master agent for inContact. For a no obligation quote CLICK HERE, or more information about VoIP SIP Trunking and Cloud Based Call Center Solutions contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.
U.S.-Based Outsourcer Selects inContact
U.S.-Based Outsourcer Selects the inContact Cloud-Based Contact Center Solution
Growing Company Will Leverage Solution’s Scalability to Enhance Service for Energy Industry Customers
SALT LAKE CITY (April 8, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced today that an expanding U.S. based outsourcer has selected the inContact solution to better serve its growing energy industry clientele.
The outsourcing company was originally established to provide services for a single energy company and has experienced rapid growth as a result of market conditions and deregulation. The outsourcer currently provides mission-critical service for more than 30 different energy/utility companies and maintains 200 agents to process calls for billing inquiries, service issues and reporting of potentially hazardous situations. As the company grew, it was challenged by its aging premise-based phone systems, and the need to quickly and easily support new business became apparent. The company selected the inContact cloud-based solution to provide key capabilities such as easy customization of the customer experience and agent experience, built-in disaster recovery without the additional hardware requirements of a premise-based system, as well as a flexible payment model that matched its business requirements.
“The inContact cloud-based solution gives outsourcers in any industry an extraordinary competitive advantage,” said Paul Jarman, inContact CEO. “Our powerful portfolio of scalable, flexible, pay-as-you-go cloud-based solutions enables outsourcers to better manage their talent, reduce non-billable hours and increase revenue per call. In short, we help them create profitable customer experiences.”
Jarman concluded, “inContact also helps outsourcers differentiate their offerings within the competitive call center outsourcer market by enabling them to collect critical business intelligence that can increase their customers’ dependence on their services. Our powerful, cloud-based solutions can automate, analyze and optimize virtually every key customer-focused process in call center outsourcing organizations.”
About inContact
inContact (NASDAQ: SAAS) helps contact centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based contact center software solutions. The company’s services and solutions enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth. To learn more about inContact visit www.ecttelecom.com.
About ECTtelecom
ECTtelecom consistently offers the lowest cost, High Speed Internet, MPLS, Voice, SIP Trunking and Contact Center and Call Center Solutions. ECTtelecom.com is a master agent for inContact. For a no obligation quote CLICK HERE, or more information about VoIP SIP Trunking and Cloud Based Call Center Solutions contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.
VoIP SIP Trunking Quality of Service (QoS)
Actually there are not that many choices for VoIP providers offering Quality of Service (QoS) for SIP Trunk services. Voice Quality (QoS) is the main focus of ECTtelecom in selecting a major carrier for Origination and Termination VoIP SIP Trunking service for our call center and business customers.
VoIP SIP enables multi-location call centers and businesses to streamline the management and reduce costs of managing their communications. With SIP Trunking, you can leverage a centralized IP-PBX in one or more primary locations using an existing private network or MPLS VPN service.
For SIP Trunking Inbound (Toll Free) Outbound Origination and Termination service contact an ECTtelecom SIP Trunking specialist today at Toll Free 800-664-3071, or International 850-936-5887.