ECTtelecom is the leader for Outbound and Inbound Call Centers and Contact Centers. We are a master agent for the inContact Hosted Predictive Dialer Software in the cloud that utilizes TDM and SIP Trunking. Outbound Call Centers around the world utilize the inContact cloud hosted call center software to improve customer satisfaction and reduce operational cost.
The inContact Predictive Dialer is an intelligent, campaign-based outbound dialer with a sophisticated, simulation-based dialing engine that determines the optimal balance between wait times and abandoned calls. Our Blended Dialer Software automatically moves outbound agents to inbound queues when call volumes increase, and back to outbound when the inbound service level is met, ensuring your agents are working on your most profitable activities
ECTtelecom has inContact customers using the hosted cloud based Outbound Call Center software and SIP Trunking Long Distance. We offer real solutions for startup call centers to large call centers with 300 plus agents. Our inContact Outbound and Inbound software in the cloud allows outsourcers to service any kind of contact center contract.
ECTtelecom consistently offers the lowest cost, High Speed Internet, Voice, and SIP Trunking services. For a no obligation quote CLICK HERE, or more information about SIP Trunking Phone Service contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.
ECTtelecom is the leading resource for information on SIP Trunking Outbound Termination and SIP Trunking Inbound Termination for Call Centers and businesses. We provide Wholesale Outbound and Inbound Termination for both US and International Outbound Termination. It’s not difficult to find a SIP Trunking service provider that can provide cost per minute rates for Outbound Termination below $0.0099 USD, but try obtaining these rates for Inbound Termination. However, ECTtelecom is able to obtain for our customers SIP Inbound Termination rates as low $0.0080 USD. We are never beat on rates for SIP Trunking Inbound Termination for call centers and contact centers.
We offer Outbound US NPA-NXX cost per minute rates as low as $0.0017 USD for call centers and contact centers. Our US Origination Outbound Termination Rates to Canada is as low as $0.0050 USD. Canada Origination Outbound calls to Canada Termination is as low as $0.0050 USD. Philippines Outbound Termination to the US is as low as $0.0078. All of our International rates are competitive, too.
ECTtelecom offers inContact cloud based predictive dialer software for Outbound Termination call centers and contact centers. The inContact hosted Predictive Dialer software can increase talk times and agent productivity so you can deliver a better customer experience for less. This sophisticated dialing engine also includes preview, progressive, and message lay-down dialing to match your business needs and increase the effectiveness of each contact, resulting in higher rates of success.
ECTtelecom consistently offers the lowest cost, High Speed Internet, Voice, SIP Trunking and data services. For a no obligation quote CLICK HERE, or more information about SIP Trunking Phone Service contact an ECTtelecom specialist today at U.S. Toll Free 800-664-3071 or International 850-936-5887.
FLORHAM PARK, N.J., Mar 01, 2011 (PR Newswire Europe via COMTEX) — FLORHAM PARK, N.J., March 1, 2011 /PRNewswire/ — Global Crossing , a leading IP solutions provider, has been selected to provide its Session Initiated Protocol (SIP) Trunking solution to support Microsoft Technology Centers (MTC) throughout the United States. These centers show enterprise customers how feature-rich unified communications (UC) services can benefit their businesses. SIP Trunking is the enabling technology that network providers rely on when establishing a broad range of UC tools, such as “presence” solutions. As a result of this affiliation, Global Crossing has become an MTC Alliance Service Partner.
MTCs provide a collaborative environment that offers access to innovative technologies and world-class expertise, enabling businesses to envision, design and deploy unified communications solutions that meet their specific needs.
“This is a great opportunity for Global Crossing to leverage our award-winning SIP Trunking solutions to help businesses implement unified communications services connected to Microsoft((R)) Lync((TM)) Server 2010,” said Neil Barua, managing director for North America at Global Crossing. “As one of a handful of companies qualified to provide these services to Microsoft, we are excited to be part of their technology centers.” As an MTC Alliance Partner, Global Crossing will provide SIP Trunking service and access for MTC facilities for customer engagements and Voice over IP demos, as well as take advantage of Microsoft’s on-site technical support for Lync Server 2010 demos for all enterprise customers who visit the MTCs.
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“Partnering with Global Crossing has allowed the U.S. MTCs to showcase the flexibility of our Lync Server 2010 voice platform with SIP Trunking, enabling external collaboration and reducing third-party conferencing costs,” said Andrew Page, technical architect at the Chicago MTC.
MTCs in North America are located in Atlanta, Ga.; Boston, Mass.; Chicago, Ill.; Dallas, Texas; Detroit, Mich.; Irvine, Calif.; Minneapolis, Minn.; Philadelphia, Pa.; Reston, Va., and in Silicon Valley, California.
Global Crossing is among a select group of companies worldwide that is qualified to provide SIP Trunking for Lync Server 2010. The company is working with beta customers on SIP Trunking implementations with Microsoft Lync Server 2010. Formerly known as Office Communications Server 2007 Release 2 (R2), Lync Server 2010 is the next generation of Microsoft Corporation’s UC server and software that enables businesses to connect in new ways anytime, anywhere.
Global Crossing’s SIP Trunking solutions offer cost savings by eliminating the deployment and management of additional communications equipment. This simplified infrastructure increases productivity through easier-to-use communications tools and maximized bandwidth utilization in a converged environment.
ABOUT GLOBAL CROSSING Global Crossing is a leading global IP, Ethernet, data center and video solutions provider with the world’s first integrated global IP-based network. The company offers a full range of data, voice, collaboration, broadcast and media services delivered with superior customer service.
Global Crossing provides services to enterprises (including approximately 40 percent of the Fortune 500); government departments and agencies; and 700 carriers, mobile operators and ISPs. It delivers converged IP services to more than 700 cities in more than 70 countries, and has 17 world-class data centers in major business centers around the globe.
ECTtelecom is a master agent for Global Crossing. For more information about Global Crossing and how to reduce SIP Trunking rates, increase talk times and agent productivity for contact centers, call centers and businesses contact an ECTtelecom specialist today at Toll Free 800-664-3071 or International 850-936-5887.
ECTtelecom is offering U.S. SIP Trunking Outbound Termination cost per minute as low as $0.0078 (USD) for Interstate Outbound calls originating in the Philippines that terminate in the United States.
ECTtelecom is offering U.S. SIP Trunking Inbound Toll Free Termination cost per minute as low as $0.0080 (USD) for Interstate Inbound calls originating in the United States that terminate in the Philippines.
ECTtelecom is offering Canada SIP Trunking Outbound Termination cost per minute as low as $0.0050 (USD) for Outbound calls originating in the Philippines that terminate in Canada. Contact us today for our aggressive International Rates!
ECTtelecom is a USA premiere master telecommunications agency that provides services for SIP Trunking, TDM Long Distance, MPLS Service, Internet T1, E1, DS3, Private Lines and conferencing worldwide. ECTtelecom is offering U.S. and International businesses, contact centers and call centers these aggressive SIP Trunk rates utilizing major USA and International carrier networks with worldwide POPS and Peering agreements.
For more information about how to reduce SIP Trunking rates, increase talk times and agent productivity for contact centers and call centers contact an ECTtelecom specialist today at Toll Free 800-664-3071 or International 850-936-5887.
ECTtelecom is offering U.S. SIP Trunking Outbound Termination cost per minute as low as $0.0078 (USD) for Interstate Outbound calls originating in Pakistan that terminate in the United States.
ECTtelecom is offering U.S. SIP Trunking Inbound Toll Free Termination cost per minute as low as $0.0080 (USD) for Interstate Inbound calls originating in the United States that terminate in Pakistan.
ECTtelecom is offering Canada SIP Trunking Outbound Termination cost per minute as low as $0.0050 (USD) for Outbound calls originating in Pakistan that terminate in Canada. Contact us today for our aggressive International Rates!
ECTtelecom is a USA premiere master telecommunications agency that provides services for SIP Trunking, TDM Long Distance, MPLS Service, Internet T1, E1, DS3, Private Lines and conferencing worldwide. ECTtelecom is offering U.S. and International businesses, contact centers and call centers these aggressive SIP Trunk rates utilizing major USA and International carrier networks with worldwide POPS and Peering agreements.
For more information about how to reduce SIP Trunking rates, increase talk times and agent productivity for contact centers and call centers contact an ECTtelecom specialist today at Toll Free 800-664-3071 or International 850-936-5887.